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Facebook5· 2 Google · Joe provided excellent customer service. Always responsive and great team management.
Renee, thank you for the five star review. We are thrilled Joe provided excellent customer service and stayed responsive while leading the team so well. We will be sure Joe and the crew know you appreciated their efforts, your feedback means a lot to us.
Google · We are extremely happy with our pool installation! The entire experience was great, and we especially want to recognize Joe G.and Tim Rock for doing such an amazing job. They were professional, hardworking, and dedicated to making sure everything was done right. Their attention to detail and commitment to quality really stood out. We truly appreciate their hard work and the effort they put into making our pool installation a great experience. The results turned out wonderful, and we couldn’t be happier. Highly recommend their team to anyone looking to have a pool installed. Thank you, Joe G. and Tim Rick, for a job well done.⭐⭐⭐⭐⭐
We appreciate the fantastic review, John. We're delighted the installation went so well and grateful you called out Joe G and Tim for their professionalism and care. We'll share your praise with them. Thank you for recommending our team.
Google · We are absolutely thrilled with our beautiful new pool and cannot wait to start making memories in it ! Joe G and Tim Rock were wonderful throughout the entire installation process. They worked incredibly hard, paid close attention to every detail, and took great pride in making sure everything turned out perfectly. We are so grateful for their professionalism, dedication, and care. Thank you, Joe G. and Tim Rock, for helping make our dream pool a reality! We wholeheartedly recommend them to anyone considering a pool installation.
Thank you, Mica, for taking the time to share your experience with us! We are delighted to hear how happy you are with your new pool. Joe G. and Tim Rock truly embody our commitment to quality and professionalism, and we will make sure they receive your kind words. Their attention to detail and dedication to ensuring everything was perfect is exactly what we strive for in every project. We appreciate your trust in us to bring your vision to life, and we are excited for you to start making wonderful memories in your pool. Your recommendation means a lot to us, and we look forward to continuing to support you in the future. Enjoy your beautiful new space!
Google · A very professional team; within two months, I was swimming in my pool. Mr. Joe oversees everything perfectly, day in and day out.
We appreciate your great review, Yudenny. We're thrilled the project moved quickly and you were swimming within two months. We will share your kind words about Mr. Joe with the team. Thank you for recommending us.
Google · Gary and Premier Pools did a great job from start to finish. Gary kept me in the loop with everything that was going on with the job. He informed me every time the next trade was going to be here and they showed up as they should. Anytime I would reach out he would either answer the phone or Get back to me in a timely manner. The trades All did an excellent job getting my pool built. They were very respectful and friendly and worked very hard. I highly recommend Premier Pools to get the job done
Thank you, Hal, for your wonderful feedback! We strive to ensure that everyone involved in the project reflects our commitment to quality and respect for our clients. Your kind words about their efforts will certainly be shared with the team. We hope you enjoy your new oasis! Thank you once again for recommending us.
Google · We have been exceptionally pleased with the Premier Pools & Spa team. Our project had logistical difficulties and challenges which the team navigated expertly. Joe in particular was consistently looking to go above and beyond to ensure we received the best final product possible and keeping us informed of progress all along the way. The final product exceeded our expectations! Highly recommend the Premier Pools & Spa team.
Thank you, Jacki. We are thrilled to hear you are so pleased with the project and that Joe and the team navigated the challenges expertly. We appreciate your recommendation and are delighted the final product exceeded your expectations.
Google · Premier Pools and Spas is a top of the line company. They were attentive to our every need for our pool project. When we started this project we had dreams of how our pool would turn out and all our expectations were met and in fact they were exceeded. From day one when we walked into the Jacksonville office they treated us like we were there only customer. I absolutely would recommend this company to anyone that wants to install a pool .
Thank you, Warren, for the wonderful review and for recommending Premier Pools and Spas. We’re thrilled we exceeded your expectations and that our Jacksonville team made you feel like our only customer throughout the project. It was a pleasure bringing your pool dreams to life, and we appreciate you recognizing our attention to detail. Please let us know if we can assist with maintenance, upgrades, or anything else in the future.
Google · We had a great experience from start to finish with PPAS for our spool. We absolutely love our pool that we can heat quickly in the winter or cool for a refreshing dip in the summer . The waterfall feature and laminar jets make our pool look and feel as if you are at a spa. Lee did a great job guiding us through the process and helping us pick the right pavers for our new pathway and surrounding the pool. Great communication throughout the project and completed the job within 6 weeks which was much faster than anticipated.
Thank you, Hannah, for the fantastic review. We're thrilled you love your pool, the fast heating and cooling, and the spa-like waterfall and laminar jets. I’ll pass your compliments to Lee and the rest of the team for their guidance and communication. We’re glad we finished within six weeks and appreciate your trust in PPAS. Please reach out anytime if you need anything or for future maintenance.
Google · Had a great experience with Premier Pools from start to finish. The entire process was incredibly fast, and the pool turned out absolutely beautiful. Could not be happier with the quality of the work and the final result. A huge shout out to Joe, who was awesome every step of the way. He made the entire process smooth, easy, and enjoyable and was always there to help along the way. Truly appreciate everything Joe and the Premier Pools team did to bring the vision to life. Highly recommend!
Thank you so much for the glowing review and for recommending Premier Pools. We’re delighted the process was fast and that you’re thrilled with the finished pool, and we’ll pass your kind words on to Joe and the team. We truly appreciate your trust and are here if you need any future assistance or care for your pool.
Google · Building a pool is a big investment, and I’m so glad we chose this company. Throughout the entire process, Joe and Lee were always available to answer my questions, address my concerns, and make sure I felt heard. Whenever something came up, they took it seriously and worked with me to find a solution or meet me halfway. I’ll admit that I have high standards and know exactly what I want. I pay attention to details and like things done a certain way, and they were patient, professional, and willing to work with me every step of the way. I truly appreciated that they never made me feel like my concerns didn’t matter. In the end, we have a beautiful pool that our family loves, and I’m grateful for the team’s dedication, communication, and commitment to customer satisfaction. I would definitely recommend them to anyone looking to build a pool. Outstanding job guys!!!
Thank you so much for the wonderful review and for trusting us with such an important investment. We're thrilled Joe and Lee were available, patient, and attentive to your high standards throughout the project. Knowing your family loves the finished pool and that our communication and commitment met your expectations means a great deal to our team. We appreciate your recommendation and kind words.
Google · Just moved here from New Jersey and of course wanted a pool. After many pool estimates we decided on Premeir Pools and have no doubt we made the right choice! Malisa helped us design our pool and was very helpful in ensuring we had all the options available to us! Joe was our 'go to guy' very knowledgeable in every step of the way friendly and could answer all questions! Highly recommend Joe!
Thank you, Linda, for your wonderful review! Thank you for choosing us for your pool project and that Malisa was able to assist you in designing the perfect pool for your new home. Our team is committed to providing top-notch craftsmanship and communication, ensuring that your experience is as smooth as possible. We hope you enjoy your new pool for many years to come!
Google · We had a fantastic experience with Premier Pools & Spas. From start to finish, Joe and Lee made what could have been a stressful project feel straightforward and manageable. Joe did an outstanding job overseeing the construction of our pool. He was honest, reasonable, always available, and kept us informed every step of the way. He took the time to thoroughly explain the process and made sure our questions were always answered. Lee consistently went above and beyond to ensure we had a great experience. His commitment to customer satisfaction was evident from start to finish, and he was always easy to work with. The finished pool exceeded our expectations, and we couldn’t be happier with the final product. If you’re looking for a company that’s professional, responsive, and genuinely cares about its customers, I highly recommend Premier Pools & Spas. Thank you, Joe and Lee!
Thank you for the fantastic review, Warlin. We’re thrilled Joe and Lee made the process smooth and that your new pool exceeded expectations. Your kind words and recommendation mean a lot to our team. If you need anything else or have questions down the road please don’t hesitate to reach out.
Google · My experience with Premier Pools was excellent. The team was very knowledgeable and professional every step of the process.
Thank you, RB, for the fantastic 5-star review. We're thrilled our team was knowledgeable and professional throughout the process. We appreciate your trust in Premier Pools and look forward to serving you again. If you need anything in the future, please reach out.
Google · We had an amazing experience with Premier Pools and Spas of Jacksonville, FL! From beginning to end, they truly delivered on everything they promised. Gary, our Pool Superintendent, was wonderful throughout the entire pool process. He was always professional, patient, and kind. No matter how many questions we asked, he took the time to answer them and made us feel comfortable and confident every step of the way. He addressed all of our concerns and never made us feel like we were not a priority. Gary truly cared about our project and always had our best interest at heart. Courtney, our Pool Designer, was also extremely professional, patient, and friendly. Her goal was to make sure we were happy, and she absolutely accomplished that. We truly appreciate her guidance, creativity, and kindness throughout the design process. We love the integrity of this company. They promised, and they delivered! We are so excited and absolutely love everything about our pool and deck. Premier Pools and Spas completely transformed our backyard into a beautiful tropical paradise and oasis. We would highly recommend Premier Pools and Spas to anyone looking for a quality pool company. You will not be disappointed!
Thank you so much for the wonderful review, Valiska! We’re thrilled Gary and Courtney provided such professional, patient service and that you love your new pool and deck. It means a lot that you appreciated our team’s integrity and that we delivered on our promises. We greatly appreciate your recommendation and are here if you need anything as you enjoy your tropical oasis.
Google · We had a wonderful experience with Premier Pools and Spas from start to finish. Our supervisor, Joe, was so great to work with and was professional, responsive, and kept us informed throughout the entire process. The quality of workmanship exceeded our expectations, and our new pool is beautiful. They completed the project on time and addressed any questions we had promptly. We highly recommend them to anyone considering pool installation. Thank you for making our backyard dream a reality.
Donna, thank you for the wonderful review and for recommending Premier Pools and Spas. We’re thrilled Joe and the team were professional, responsive, and that the workmanship exceeded your expectations. Enjoy your beautiful new pool, and please reach out if you need anything in the future.
Google · Mike Babb Sales/ Gary Driggers project manager are the best in the business. Timely, responsive, and great in any install scenario. 5 🌟 🌟 🌟 🌟 🌟 kit glove service.
Thank you, Ray — we really appreciate the kind words and five-star rating. We're proud of Mike Babb (Sales) and Gary Driggers (Project Manager) and glad their timely, responsive, and professional work made your install a great experience. We look forward to serving you again and appreciate the recommendation.
Google · Gary was excellent
Thank you, Debra! We're thrilled Gary provided excellent service and appreciate you taking the time to share your experience. We’ll pass along your kind words to him and the team. We look forward to serving you again.
Google · We couldn’t be happier with our experience with Premier Pools, and the biggest reason is our project manager, Joe. From start to finish, Joe was outstanding. His attention to detail was driven by quality, not quantity. If something didn’t look right or wasn’t perfect, he had it fixed. No shortcuts, no settling. He wanted to build a perfect pool, and that is exactly what he delivered. The design process was just as impressive. Huge credit to Lee Harris for taking our ideas and turning them into a truly custom design. The walkthrough video brought everything to life before construction even started, and the final product looks just as incredible in real life. The quality of the subcontractors was also top tier. One company that deserves a standout shoutout is Troy Tracwick Plumbing. Some of the nicest and most detail oriented guys we have ever met. The spa, especially the tile work, came out next level. Major credit to Mr. Harris for that out of this world finish. Like most custom projects, the build took a little longer than expected, but we added high end features like upgraded tile and big fire features. At no point did it feel like corners were being cut. The extra time reflected the craftsmanship. Building a pool can feel overwhelming, but Premier Pools made it smooth, transparent, and actually enjoyable. The end result speaks for itself. Our pool turned out incredible, and we are beyond excited to enjoy it with our family for years to come. Highly recommend!
Jeff, thank you so much for the fantastic review and for highlighting Joe, Lee Harris, and Troy Tracwick Plumbing. We’re thrilled Joe’s attention to detail and Lee’s design and walkthrough brought your vision to life, and that the spa tile and overall craftsmanship exceeded your expectations. We appreciate your patience with the extended timeline for the upgraded features and are glad the extra time resulted in a perfect finish. Enjoy your new pool with your family for years to come, and thank you for recommending Premier Pools.
Google · Premier Pools & Spas did an outstanding job from initial meeting until the completed project. Joe was professional and ensured everything was on task paying close attention to detail. When we had concerns Joe always stopped by to successfully resolve the issue. The quality of the materials and workmanship was outstanding. Our backyard has been transformed into a tranquil and serene setting. I highly recommend Premier Pools!!
Thank you, Susan and Mark, for the wonderful 5-star review and for recommending Premier Pools & Spas. We're thrilled Joe and the team provided professional, detail-oriented service and resolved concerns promptly to deliver outstanding materials and workmanship. It’s rewarding to hear your backyard has been transformed into a tranquil, serene setting. We appreciate your trust and are here if you need anything else in the future.
Google · Beautiful design and high quality insulation and we’re ahead of schedule. Very happy it’s Premier Pool
Thank you, Ellen! We’re thrilled you love the design and the quality of the insulation, and that we finished ahead of schedule. Hearing that you’re very happy with Premier Pool means a lot to our team. If you need anything else, we’re here to help.
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